# Yapster Help Center

> Help center for Yapster

## Launches🚀

- [Welcome to Yapster!](https://guide.yapster.dog/en/articles/4636562-welcome-to-yapster.md): A first look at what you can expect from the platform
- [Essential Factors For a Succesful Yapster Launch!](https://guide.yapster.dog/en/articles/4635585-essential-factors-for-a-succesful-yapster-launch.md): A few simple things to think about when launching Yapster
- [Yapster Onboarding Welcome Messages](https://guide.yapster.dog/en/articles/4640734-yapster-onboarding-welcome-messages.md): The first message you'll see when you onboard.
- [Social Media Policy](https://guide.yapster.dog/en/articles/4636543-social-media-policy.md): Updating your Social Media Policy
- [Bring Your Own Device Policy](https://guide.yapster.dog/en/articles/4636541-bring-your-own-device-policy.md): Updating your BYOD Policy
- [Identifying Project Leaders & Putting Them To Work](https://guide.yapster.dog/en/articles/4636553-identifying-project-leaders-putting-them-to-work.md): Identifying your Project Team & their contributions in preparation for your launch!
- [Social Leadership SLA](https://guide.yapster.dog/en/articles/4663914-social-leadership-sla.md): An explainer from our CEO, Rob Liddiard on Social Leadership
- [Your Phased Yapster Launch](https://guide.yapster.dog/en/articles/4644725-your-phased-yapster-launch.md): How to stage your Yapster launch
- [Directory Data Check](https://guide.yapster.dog/en/articles/4645251-directory-data-check.md): A few tips on how to check your data accuracy pre-launch
- [HR Data Integrity Check](https://guide.yapster.dog/en/articles/4636559-hr-data-integrity-check.md): Steps you can take prior to a launch to ensure high onboarding rates
- [Communication Strategy](https://guide.yapster.dog/en/articles/4660844-communication-strategy.md): Set out a clear communication plan with your teams to support you through your launch and into BAU.
- [Pre-launch Comms💬](https://guide.yapster.dog/en/articles/4644893-pre-launch-comms.md): Communicate what's coming to the rest of your organisation
- [Prepopulating Your Newsfeed](https://guide.yapster.dog/en/articles/4645052-prepopulating-your-newsfeed.md): Adding content to your newsfeed pre-launch.
- [Recreating Existing Communication Channels](https://guide.yapster.dog/en/articles/4508216-recreating-existing-communication-channels.md): Moving existing conversations over to Yapster
- [Launch Resources](https://guide.yapster.dog/en/articles/4644992-launch-resources.md): Some examples of resources that can be shared with your teams
- [URLs to whitelist](https://guide.yapster.dog/en/articles/5327584-urls-to-whitelist.md): Whitelisting sites used by Yapster to ensure the best user experience
- [Newsfeed Multi-Timeline Setup](https://guide.yapster.dog/en/articles/5272839-newsfeed-multi-timeline-setup.md): Setting up multiple timelines for your organisation to ensure all content on the newsfeed stays relevant to you.
- [Multiple Import Sources](https://guide.yapster.dog/en/articles/4636548-multiple-import-sources.md): Managing how your data gets to Yapster
- [Content Calendar](https://guide.yapster.dog/en/articles/4661039-content-calendar.md): Planning your Yapster content
- [Weekly Content Recommendations](https://guide.yapster.dog/en/articles/4661773-weekly-content-recommendations.md): Weekly newsfeed content ideas from the Guide Dog team
- [Monthly Content Recommendations](https://guide.yapster.dog/en/articles/4661623-monthly-content-recommendations.md): Monthly newsfeed content ideas from the Guide Dog team
- [Leadership Q&A Setup](https://guide.yapster.dog/en/articles/4663964-leadership-q-a-setup.md): Practical steps to set up your regular Q&A sessions with a senior leader.
- [Creating Engaging Newsfeed Content](https://guide.yapster.dog/en/articles/4661482-creating-engaging-newsfeed-content.md): Top tips from Yapster's Guide Dog team

## Setting up Yapster 🛠

- [Workspace Branding Specification🎨](https://guide.yapster.dog/en/articles/4455820-workspace-branding-specification.md): Below you'll find our recommended dimensions for your branding to get off to a great start with your workspace
- [HR Connector Explained](https://guide.yapster.dog/en/articles/4635661-hr-connector-explained.md): How Yapster's integration with your HR provider works to eradicate admin burden.
- [HR Connector: Harri](https://guide.yapster.dog/en/articles/5951885-hr-connector-harri.md): This article explains how to set up your HR connector from Harri
- [HR Connector: Paycom](https://guide.yapster.dog/en/articles/5042442-hr-connector-paycom.md): How to request the details needed to set up an SFTP drop with Paycom so Yapster can populate your workspace with employee data.
- [HR Connector: Alpaka](https://guide.yapster.dog/en/articles/4811095-hr-connector-alpaka.md): This article explains how to setup your HR import from Alpaka
- [HR Connector: Planday SFTP Setup Guide](https://guide.yapster.dog/en/articles/4529517-hr-connector-planday-sftp-setup-guide.md): Set up an SFTP from your Planday account to automate Yapster people updates
- [HR Connector: CPL](https://guide.yapster.dog/en/articles/4808595-hr-connector-cpl.md): This article explains how to request the details needed to set up a HR connector with CPL
- [HR Connector: RotaReady](https://guide.yapster.dog/en/articles/4808588-hr-connector-rotaready.md): This article explains how to request the details needed to set up a HR connector with RotaReady
- [HR Connector: Polaris](https://guide.yapster.dog/en/articles/4808583-hr-connector-polaris.md): This article explains how to request the details needed to set up a HR connector with Polaris
- [HR Connector: S4Labour](https://guide.yapster.dog/en/articles/4808578-hr-connector-s4labour.md): This article explains how to request the details needed to set up a HR connector with S4Labour.
- [HR Connector: Elementsuite](https://guide.yapster.dog/en/articles/4808059-hr-connector-elementsuite.md): This article explains how to request the details needed to set up a HR connector with elementsuite.
- [HR Connector: Kobas API Setup Guide](https://guide.yapster.dog/en/articles/4618989-hr-connector-kobas-api-setup-guide.md): How to kick off your Yapster Kobas integration
- [HR Connector: Fourth](https://guide.yapster.dog/en/articles/4274414-hr-connector-fourth.md): This article explains what to do to set up Fourth connector and what data is included
- [HR Connector: Selima](https://guide.yapster.dog/en/articles/4595347-hr-connector-selima.md): Here's how to request your staff updates be populated in Yapster through Selima
- [KPI Gamification: from Data to Kick-off](https://guide.yapster.dog/en/articles/5436092-kpi-gamification-from-data-to-kick-off.md): Setting up KPI Games with Yapster
- [KPI Gamification - Business Data/EPOS Data Specification](https://guide.yapster.dog/en/articles/4783655-kpi-gamification-business-data-epos-data-specification.md): Data Requirement for the Yapster's KPI Gamification Module
- [KPI Gamification - Leagues](https://guide.yapster.dog/en/articles/6225755-kpi-gamification-leagues.md): KPI Gamification using the leagues format
- [User Metadata Sources for Yapster](https://guide.yapster.dog/en/articles/5246726-user-metadata-sources-for-yapster.md)

## Let's get Yappin' 🐶

- [What is Yapster?](https://guide.yapster.dog/en/articles/4045834-what-is-yapster.md): Here is a quick intro from Rob, co-founder and CEO of Yapster
- [Logging On For the First Time 👋](https://guide.yapster.dog/en/articles/4042899-logging-on-for-the-first-time.md): This is the process you will need to follow to log in and set your password for the first login to Yapster.
- [What you should see when you first onboard!](https://guide.yapster.dog/en/articles/5265398-what-you-should-see-when-you-first-onboard.md): What to expect when you login to Yapster for the first time.
- [Using the Find Tab 🔍 & Addressing Directory Groups](https://guide.yapster.dog/en/articles/4480627-using-the-find-tab-addressing-directory-groups.md): Everything you see in your company directory explained
- [Newsfeed: Creating A Post](https://guide.yapster.dog/en/articles/4034075-newsfeed-creating-a-post.md): How to create and post to the newsfeed.
- [Uploading Media in a Newsfeed Post](https://guide.yapster.dog/en/articles/4564471-uploading-media-in-a-newsfeed-post.md): Images, videos and PDFs on the newsfeed
- [Newsfeed: Editing a post](https://guide.yapster.dog/en/articles/4034079-newsfeed-editing-a-post.md): How to edit your newsfeed post.
- [Newsfeed: Commenting and Reacting](https://guide.yapster.dog/en/articles/4034071-newsfeed-commenting-and-reacting.md): Newsfeed interaction through comments and reactions.
- [Newsfeed: Retiring \(deleting\) a post](https://guide.yapster.dog/en/articles/4034083-newsfeed-retiring-deleting-a-post.md)
- [Muting your org news timeline](https://guide.yapster.dog/en/articles/5265364-muting-your-org-news-timeline.md): Customising your notifications to mute a specific newsfeed.
- [Posting to different timelines](https://guide.yapster.dog/en/articles/4934653-posting-to-different-timelines.md): How to ensure effective communication in a multi-brand organisation
- [Post view-counts](https://guide.yapster.dog/en/articles/4933792-post-view-counts.md): Measuring team engagement on your news posts.
- [Yapster Multi-Timeline Newsfeeds](https://guide.yapster.dog/en/articles/4592646-yapster-multi-timeline-newsfeeds.md): Yapster's new look newsfeed based on your location
- [Newsfeed multi-posting](https://guide.yapster.dog/en/articles/4493182-newsfeed-multi-posting.md): viewing multiple images on one newsfeed post
- [Muting a newsfeed](https://guide.yapster.dog/en/articles/4510790-muting-a-newsfeed.md): How and why you may want to mute a newsfeed
- [Newsfeed notifications](https://guide.yapster.dog/en/articles/4510735-newsfeed-notifications.md): What happens when new content is posted on the newsfeed?
- [Tagging people on the newsfeed](https://guide.yapster.dog/en/articles/4508032-tagging-people-on-the-newsfeed.md): How to tag users in your post
- [Newsfeed @mention behaviour](https://guide.yapster.dog/en/articles/4510668-newsfeed-mention-behaviour.md): What to expect from your notifications after being tagged on the newsfeed.
- [Why can't I post to the newsfeed?](https://guide.yapster.dog/en/articles/4490018-why-can-t-i-post-to-the-newsfeed.md): How to and who can post to the news feed
- [Newsfeed Announcements](https://guide.yapster.dog/en/articles/4477492-newsfeed-announcements.md): Distributing critical comms to your entire organisation at once.
- [Where are my announcements?](https://guide.yapster.dog/en/articles/4479932-where-are-my-announcements.md): Using your announcements filter on the News tab
- [Who can post an announcement to the newsfeed?](https://guide.yapster.dog/en/articles/4477501-who-can-post-an-announcement-to-the-newsfeed.md): Permission-based functionality in Yapster
- [Dismissing an announcement](https://guide.yapster.dog/en/articles/4480236-dismissing-an-announcement.md): How to acknowledge an announcement post in Yapster
- [Activity tab 🔔](https://guide.yapster.dog/en/articles/4493406-activity-tab.md): What to expect from your activity tab
- [Pencil icon✏️](https://guide.yapster.dog/en/articles/4493379-pencil-icon.md): What does the pencil icon mean in Yapster?
- [Clear all unread badges](https://guide.yapster.dog/en/articles/4479477-clear-all-unread-badges.md): How to clear all Yapster notifications at once
- [Expected Notifications🚨](https://guide.yapster.dog/en/articles/4049795-expected-notifications.md): This article explains when you do and don't get notifications
- [My Profile](https://guide.yapster.dog/en/articles/4033738-my-profile.md): Update your profile on Yapster, watch the following video or follow the instructions to change your picture, your name and your password.
- [Adding Pronouns to your Yapster Profile](https://guide.yapster.dog/en/articles/6133582-adding-pronouns-to-your-yapster-profile.md): Displaying your pronouns on Yapster
- [Logging Out of Yapster](https://guide.yapster.dog/en/articles/4480447-logging-out-of-yapster.md): The logout button found via your Settings Cog
- [App Settings](https://guide.yapster.dog/en/articles/5353672-app-settings.md): How to get to Yapster settings and what you can do on this page.
- [Muting auto-yaps](https://guide.yapster.dog/en/articles/5265376-muting-auto-yaps.md): Customise your notification preferences.
- [💤Notifications](https://guide.yapster.dog/en/articles/4476363-notifications.md): What the 💤 on your profile means
- [Notification Preferences🚨](https://guide.yapster.dog/en/articles/4034087-notification-preferences.md): Change your notification preferences on Yapster and learn about the different types of notifications you can receive from us.
- [My Devices](https://guide.yapster.dog/en/articles/4453533-my-devices.md): Everything you need to know about the My Devices tab in Yapster
- [My Uploads](https://guide.yapster.dog/en/articles/4034094-my-uploads.md): Does exactly what it says on the tin - here's where all of your media uploads are stored for easy access and re-posting
- [Yapster Terms & Conditions 🛡️](https://guide.yapster.dog/en/articles/4453813-yapster-terms-conditions.md): Our terms of use and where to find them
- [🟢Last Seen](https://guide.yapster.dog/en/articles/4476230-last-seen.md): Last seen on a user profile
- [⭕Offline](https://guide.yapster.dog/en/articles/4476289-offline.md): Why does a profile have ⭕ on the display?
- [Why can't I share a post on the newsfeed?](https://guide.yapster.dog/en/articles/5213917-why-can-t-i-share-a-post-on-the-newsfeed.md): A reminder of what to include in your newsfeed post
- [Can I send PDFs in Yapster?](https://guide.yapster.dog/en/articles/4693771-can-i-send-pdfs-in-yapster.md): Adding and sending PDFs in yaps and on the newsfeed.
- [Why can't I create a yap with all my colleagues?](https://guide.yapster.dog/en/articles/4528749-why-can-t-i-create-a-yap-with-all-my-colleagues.md): Limits to participants in conversations
- [How do I delete a chat I don't use anymore?](https://guide.yapster.dog/en/articles/4479672-how-do-i-delete-a-chat-i-don-t-use-anymore.md): Getting rid of yaps that aren't being used anymore
- [What's my role?](https://guide.yapster.dog/en/articles/4473809-what-s-my-role.md): More information on the details displayed on your Yapster profile
- [Who's in my group yap?](https://guide.yapster.dog/en/articles/4473122-who-s-in-my-group-yap.md): Understanding who's in your group conversations and why
- [Who can send invites to Yapster?](https://guide.yapster.dog/en/articles/4459203-who-can-send-invites-to-yapster.md): sending invites to get onboard with Yapster - how does it work and who can do it?
- [Adding new starters](https://guide.yapster.dog/en/articles/4456591-adding-new-starters.md): Here's some insight into how new starters get added to your company directory in Yapster
- [Who can add or remove users to chats?](https://guide.yapster.dog/en/articles/4456363-who-can-add-or-remove-users-to-chats.md): Adding and removing users to group chats: who can do it and why?
- [Flagging Leavers](https://guide.yapster.dog/en/articles/4456458-flagging-leavers.md): Are there users who've left the business still in your group yaps or directory? Here's what to do
- [Troubleshooting 🚀](https://guide.yapster.dog/en/articles/4452088-troubleshooting.md): Here's the best way to get answers to your questions quickly
- [Clear unread badges or notifications](https://guide.yapster.dog/en/articles/4270163-clear-unread-badges-or-notifications.md): Here's how to clear unread badges for messages that are no longer relevant.
- [Getting A Login Link & Resetting Your Password](https://guide.yapster.dog/en/articles/4033749-getting-a-login-link-resetting-your-password.md): You can watch the video below or follow the instructions to reset your password and/or change your password.
- [I have a new phone - how do I get back online?](https://guide.yapster.dog/en/articles/4453775-i-have-a-new-phone-how-do-i-get-back-online.md): A quick guide on what to do if you're trying to log into Yapster from a new device
- [I used to use Yapster for work but now can't login](https://guide.yapster.dog/en/articles/4459906-i-used-to-use-yapster-for-work-but-now-can-t-login.md): For anyone who's previously used Yapster and can't login now they've been rehired.
- [Getting Back on Yapster!](https://guide.yapster.dog/en/articles/4459824-getting-back-on-yapster.md): Onboarded to Yapster but haven't been online in a while? Logged out and can't remember your credentials? Who can send a login link?
- [Forgotten your login credentials?](https://guide.yapster.dog/en/articles/4564391-forgotten-your-login-credentials.md): How to use this mechanism to recover your account details
- [Can I have Yapster on multiple devices?](https://guide.yapster.dog/en/articles/4034835-can-i-have-yapster-on-multiple-devices.md): How to access Yapster from more than one device
- [Yap: Changing the Owner of a Group Conversation](https://guide.yapster.dog/en/articles/5213958-yap-changing-the-owner-of-a-group-conversation.md): Ownership and admins in conversations.
- [Yap: What is a yap?💬](https://guide.yapster.dog/en/articles/4480560-yap-what-is-a-yap.md): Yapster language explained
- [Yap: How do I Find a Yap in my Inbox?](https://guide.yapster.dog/en/articles/4480364-yap-how-do-i-find-a-yap-in-my-inbox.md): Finding a particular yap in your inbox
- [Yap: Difference Between 1-2-1 and Group Yaps \(conversations\)](https://guide.yapster.dog/en/articles/4470711-yap-difference-between-1-2-1-and-group-yaps-conversations.md): How to differentiate between a 1:1 yap and a group yap
- [Yap: Making a Group Yap by Adding Individual Users](https://guide.yapster.dog/en/articles/4470259-yap-making-a-group-yap-by-adding-individual-users.md): Creating a group conversation by adding individual users to your participants list instead of whole locations and roles.
- [Yap: Send a 1-2-1 yap 💬](https://guide.yapster.dog/en/articles/4033707-yap-send-a-1-2-1-yap.md): How to send a yap \(a.k.a. "a message"\) to a colleague in Yapster. Watch below video or follow below steps.
- [Yap: Sending a Group Yap to a job role and/or location \(and a filter of both\)](https://guide.yapster.dog/en/articles/4034063-yap-sending-a-group-yap-to-a-job-role-and-or-location-and-a-filter-of-both.md): This guide shows how you can send a specific message to a specific role and multiple locations e.g Bar team in Area 5 locations
- [Yap: Targeting Yaps with the Intersecting Tool](https://guide.yapster.dog/en/articles/4519531-yap-targeting-yaps-with-the-intersecting-tool.md): What does the Intersection Tool \(Green Venn Diagram\) do?
- [Yap: Reply to a Message](https://guide.yapster.dog/en/articles/4044534-yap-reply-to-a-message.md): How to reply to a message, particularly useful in a large Yap group.
- [Yap: Quote Your Own Message](https://guide.yapster.dog/en/articles/4044540-yap-quote-your-own-message.md): Useful to refer back to a message you have sent previously.
- [Yap: Translate Messages into your First Language](https://guide.yapster.dog/en/articles/4044550-yap-translate-messages-into-your-first-language.md): This allows you to translate messages into the language as set on your phone
- [Yap: @Tagging in Yaps \(messages\)](https://guide.yapster.dog/en/articles/4522219-yap-tagging-in-yaps-messages.md): Using @mentions to tag users in conversations
- [Yap: Scrolling to the Latest Message](https://guide.yapster.dog/en/articles/4501261-yap-scrolling-to-the-latest-message.md): How to jump to the most recent message in conversation.
- [Yap: Uploading Media in a Yap Chat](https://guide.yapster.dog/en/articles/4501197-yap-uploading-media-in-a-yap-chat.md): A comprehensive list of media options to send in yaps
- [Yap: Reacting to messages in Yaps](https://guide.yapster.dog/en/articles/4473627-yap-reacting-to-messages-in-yaps.md): How to react to messages in 1:1 and group yaps
- [Yap: Who has read my message?](https://guide.yapster.dog/en/articles/4044532-yap-who-has-read-my-message.md): How to see who has read my message
- [Yap: How to delete a yap \(message\)](https://guide.yapster.dog/en/articles/4044547-yap-how-to-delete-a-yap-message.md): Use this article if you need to delete a message in a conversation
- [Yap: Edit Your Messages \(Yaps\)](https://guide.yapster.dog/en/articles/4044543-yap-edit-your-messages-yaps.md): This shows you how you can amend and edit your message even after it has been sent and delivered
- [Yap: Changing the Title of a Group Yap](https://guide.yapster.dog/en/articles/4472979-yap-changing-the-title-of-a-group-yap.md): How to edit your group yaps
- [Yap: Changing a Group Yap Icon](https://guide.yapster.dog/en/articles/4472961-yap-changing-a-group-yap-icon.md): How to add and edit the group yap thumbnail image.
- [Yap: Retiring \(Deleting\) a Group Chat](https://guide.yapster.dog/en/articles/4472990-yap-retiring-deleting-a-group-chat.md): How to retire a group conversation once you no longer need it.
- [Creating a Poll](https://guide.yapster.dog/en/articles/4033753-creating-a-poll.md): How to use Yapster's flash polling feature
- [Polls Explained](https://guide.yapster.dog/en/articles/4519665-polls-explained.md): Everything you need to know about Polls
- [Cancelling Media Uploads](https://guide.yapster.dog/en/articles/5350362-cancelling-media-uploads.md): Changed your mind or having trouble uploading media?
- [Accessing Yapster on Desktop](https://guide.yapster.dog/en/articles/4049817-accessing-yapster-on-desktop.md): This shares how to access Yapster via Desktop
- [Can I add myself to another group yap?](https://guide.yapster.dog/en/articles/4522840-can-i-add-myself-to-another-group-yap.md): Participants in group yaps and who can add them
- [Why are some buttons greyed out?](https://guide.yapster.dog/en/articles/4501152-why-are-some-buttons-greyed-out.md): Yapster's configurable access explained
- [Can I see who's reacted to a newsfeed post?](https://guide.yapster.dog/en/articles/4490165-can-i-see-who-s-reacted-to-a-newsfeed-post.md): who can see newsfeed reactions
- [Can I see who's commented on a post on the newsfeed?](https://guide.yapster.dog/en/articles/4490149-can-i-see-who-s-commented-on-a-post-on-the-newsfeed.md): Are comments and authors visible?
- [Can I leave a chat I don't want to be in?](https://guide.yapster.dog/en/articles/4479692-can-i-leave-a-chat-i-don-t-want-to-be-in.md): What to do if you find yourself in a chat you no longer wish to be in
- [What is the Guide Dog or Yapster Bot?](https://guide.yapster.dog/en/articles/4473201-what-is-the-guide-dog-or-yapster-bot.md): What does Guide Dog or Yapster Bot do?
- [Haven't Received an Invite Yet?](https://guide.yapster.dog/en/articles/4459975-haven-t-received-an-invite-yet.md): Troubleshooting why a new starter hasn't received an invite from Yapster to join their company communication tool
- [Minimum System Requirements](https://guide.yapster.dog/en/articles/4034838-minimum-system-requirements.md): Software and Internet minimum requirements
- [Where is my Archive?](https://guide.yapster.dog/en/articles/4474041-where-is-my-archive.md): How to navigate to your archive from the yaps inbox
- [Mute and/or Archive your Yaps](https://guide.yapster.dog/en/articles/4034026-mute-and-or-archive-your-yaps.md): Adding custom notification settings to your chats
- [How to Unarchive a Yap \(Chat\)](https://guide.yapster.dog/en/articles/4474058-how-to-unarchive-a-yap-chat.md): How to retrieve a conversation that's been archived accidentally
- [Where have my Yaps gone?](https://guide.yapster.dog/en/articles/4474077-where-have-my-yaps-gone.md): What's happened if chats seem to have disappeared

## Yapcademy 🎓

- [Best Practices: Multi-Image Upload on the Newsfeed](https://guide.yapster.dog/en/articles/4564493-best-practices-multi-image-upload-on-the-newsfeed.md): How many images in one newsfeed post?
- [Best Practices: @mentions in busy group yaps](https://guide.yapster.dog/en/articles/4522645-best-practices-mentions-in-busy-group-yaps.md): Why you should @mention colleagues in your messages
- [Best Practice: Advertising Training/Educational Content on the Newsfeed](https://guide.yapster.dog/en/articles/4519846-best-practice-advertising-training-educational-content-on-the-newsfeed.md): How to best use Yapster for staff training
- [Best Practices: Broadcast yaps](https://guide.yapster.dog/en/articles/4470458-best-practices-broadcast-yaps.md): How best to use the broadcast yaps functionality in group conversations
- [Best Practices: Internal Vacancies yap](https://guide.yapster.dog/en/articles/4511766-best-practices-internal-vacancies-yap.md): How you can use Yapster's functionalities to encourage career progression
- [Best Practices: Using Hashtags on the Newsfeed](https://guide.yapster.dog/en/articles/4501800-best-practices-using-hashtags-on-the-newsfeed.md): using hashtags to start trends among teams
- [Best Practices: Making an Engaging Newsfeed Post](https://guide.yapster.dog/en/articles/4489941-best-practices-making-an-engaging-newsfeed-post.md): How to use your company newsfeed effectively
- [Best Practices: Video Updates from Senior Leaders](https://guide.yapster.dog/en/articles/4477514-best-practices-video-updates-from-senior-leaders.md): Why and how you should be briefing your teams digitally
- [Best Practices: Ensuring Leaders have Profile Pictures](https://guide.yapster.dog/en/articles/4474124-best-practices-ensuring-leaders-have-profile-pictures.md): Why should adding a profile picture be encouraged?
- [Best Practices: Large File Video Content](https://guide.yapster.dog/en/articles/4034843-best-practices-large-file-video-content.md): How to load large videos into Yapster
- [Admin Best Practices: Adding Pictures to Directory Groups](https://guide.yapster.dog/en/articles/4501637-admin-best-practices-adding-pictures-to-directory-groups.md): Brithen up your directory with team pictures
- [Admin Best Practices: Creating focused role-based yaps](https://guide.yapster.dog/en/articles/4519298-admin-best-practices-creating-focused-role-based-yaps.md): The how and why behind role based yaps

## Administrator tools 🛠 

- [Permissions Explained](https://guide.yapster.dog/en/articles/4574565-permissions-explained.md): this article gives you an overview of what you can do with permissions in Yapster and how to get started
- [Manager permissions](https://guide.yapster.dog/en/articles/4574581-manager-permissions.md): Permissions a site or branch manager may need
- [HR Team permissions](https://guide.yapster.dog/en/articles/4574579-hr-team-permissions.md): Permissions that a HR team or anyone responsible for regulating content on Yapster may need
- [Area Manager permissions](https://guide.yapster.dog/en/articles/4574568-area-manager-permissions.md): Yapster permissions that area and regional managers may need
- [Admin Console](https://guide.yapster.dog/en/articles/4553888-admin-console.md): What to expect if you have access to the admin console
- [Administrator: Individual Actions](https://guide.yapster.dog/en/articles/4554161-administrator-individual-actions.md): Managing specific users using individual actions
- [Administrator: Adding Contractors in Yapster](https://guide.yapster.dog/en/articles/4553962-administrator-adding-contractors-in-yapster.md): How to add contractors to your directory who aren't in your HR feed
- [Administrator: Admin Yapplication](https://guide.yapster.dog/en/articles/4553507-administrator-admin-yapplication.md): Where to find access to Admin permissions should you need them
- [Administrator: Manage User Permissions](https://guide.yapster.dog/en/articles/4553795-administrator-manage-user-permissions.md): Grant and revoke permissions using the Admin Yapplication
- [Administrator: Customer Dashboard Access](https://guide.yapster.dog/en/articles/4574588-administrator-customer-dashboard-access.md): How to give out access to your Yapster usage dashboard to teams that may be involved with usage and adoption
- [Administrator: Manage Brands/Updating Logos](https://guide.yapster.dog/en/articles/4553635-administrator-manage-brands-updating-logos.md): Changing your company logo in Yapster
- [Administrator: Sending Bulk Invites](https://guide.yapster.dog/en/articles/4470568-administrator-sending-bulk-invites.md): How to send bulk email invites to your non-onboarded teams
- [Administrator: Creating Large Conversations](https://guide.yapster.dog/en/articles/4034119-administrator-creating-large-conversations.md): If you have this permission you can send conversations to large groups
- [Administrator: Offensive Content](https://guide.yapster.dog/en/articles/4420856-administrator-offensive-content.md): How to set this up and the steps when receiving an offensive content report
- [Administrator: Deleting Content](https://guide.yapster.dog/en/articles/4034122-administrator-deleting-content.md): This shows you how to delete any content in Yapster
- [Administrator: Editing all conversations](https://guide.yapster.dog/en/articles/4034121-administrator-editing-all-conversations.md)
- [Administrator: Redacting Users from Yapster \(Immediate Removal\)](https://guide.yapster.dog/en/articles/4274711-administrator-redacting-users-from-yapster-immediate-removal.md): If you need to remove someone immediately this article details how \(immediate dismissal, redundancy, internal investigation, etc\)
- [Administrator: Sending Login Links \(Registered Device Links\)](https://guide.yapster.dog/en/articles/4034113-administrator-sending-login-links-registered-device-links.md): Get a team member back into Yapster if they have forgotten their username or password
- [Administrator: Sending Individual Invites](https://guide.yapster.dog/en/articles/4034104-administrator-sending-individual-invites.md): Use these steps to send an invite to a member of staff whose account has been created on Yapster but cannot yet login
- [Removing a Leaver?](https://guide.yapster.dog/en/articles/4034867-removing-a-leaver.md)
- [Administrator: Granting the Announcements Posting Permission](https://guide.yapster.dog/en/articles/4730104-administrator-granting-the-announcements-posting-permission.md): Posting announcements on the newsfeed
- [Administrator: Manually Uploading Your Own HR Data](https://guide.yapster.dog/en/articles/4299028-administrator-manually-uploading-your-own-hr-data.md): How to load your HR data if you don't have an integrated HR connector

## Keeping you safe 🔐

- [What are Yapster's Terms & Conditions?](https://guide.yapster.dog/en/articles/4783644-what-are-yapster-s-terms-conditions.md): Yapster's standard terms of use
- [Reporting Offensive Content](https://guide.yapster.dog/en/articles/6089525-reporting-offensive-content.md): This shows how you can report inappropriate content in Yapster to keep you safe
- [Privacy Policy](https://guide.yapster.dog/en/articles/4453268-privacy-policy.md): Questions about privacy?
- [Yapster Statement on Brexit Transition](https://guide.yapster.dog/en/articles/4783652-yapster-statement-on-brexit-transition.md)
- [Data Subject Access Requests](https://guide.yapster.dog/en/articles/4693663-data-subject-access-requests.md): Our responsibilities as a data processor.
- [Who can see my messages?](https://guide.yapster.dog/en/articles/4473310-who-can-see-my-messages.md): Who has access to content in group and 1:1 yaps
- [Can I remove my details from Yapster?](https://guide.yapster.dog/en/articles/4034861-can-i-remove-my-details-from-yapster.md): The steps you need to follow if you wish to opt out of using Yapster.

## Partners🤝

- [Platform First Look](https://guide.yapster.dog/en/articles/4598522-platform-first-look.md): Here's a walk through of the platform with Rob Liddiard
- [Yapster Partner Pledge](https://guide.yapster.dog/en/articles/4598860-yapster-partner-pledge.md): Our ongoing commitment to partners in the Yapster family.
- [Integration functionality within Yapster](https://guide.yapster.dog/en/articles/4598612-integration-functionality-within-yapster.md): An overview of current integration possibilities.
- [What are Yapplications?](https://guide.yapster.dog/en/articles/4456054-what-are-yapplications.md): Also known as the Apps tab, this article covers everything you could access through your Yapplications tab.
- [Start-Up Yapplications📱](https://guide.yapster.dog/en/articles/4598440-start-up-yapplications.md)
- [Common Examples of Start-Up Yapplications](https://guide.yapster.dog/en/articles/6103880-common-examples-of-start-up-yapplications.md): This article provides some examples of the start-up apps that can be configured in the Yapster apps tab.
- [Standard Yapplications⚙️](https://guide.yapster.dog/en/articles/4598442-standard-yapplications.md): What do we mean by standard yapplication?
- [Standard Yapplication: CPL SSO Setup Guide](https://guide.yapster.dog/en/articles/5505239-standard-yapplication-cpl-sso-setup-guide.md): How to set up a CPL SSO tile in your Yapster Apps tab
- [Standard Yapplication: Perkbox SSO Setup Guide](https://guide.yapster.dog/en/articles/5472235-standard-yapplication-perkbox-sso-setup-guide.md): Instructions to begin your Perkbox SSO setup with Yapster
- [Standard Yapplication: SAP Litmos SAML SSO Setup](https://guide.yapster.dog/en/articles/5322771-standard-yapplication-sap-litmos-saml-sso-setup.md)
- [Standard Yapplication: Reward Gateway SSO Setup Guide](https://guide.yapster.dog/en/articles/4900681-standard-yapplication-reward-gateway-sso-setup-guide.md): A step-by-step guide to set up seamless access between Reward Gateway and Yapster
- [Standard Yapplication: OpenBlend SSO](https://guide.yapster.dog/en/articles/4598424-standard-yapplication-openblend-sso.md): How to access your openblend content through Yapster
- [Standard Yapplication: Flow SSO](https://guide.yapster.dog/en/articles/4529742-standard-yapplication-flow-sso.md): Setup Guide for the Flow SSO
- [Premium Yapplications💎](https://guide.yapster.dog/en/articles/4598443-premium-yapplications.md): Yapster's most advanced level of Yapplication.
- [Premium Integration: Reward Gateway Setup Guide](https://guide.yapster.dog/en/articles/4586371-premium-integration-reward-gateway-setup-guide.md): A step-by-step guide to set up your premium integration with Reward Gateway and Yapster
- [Premium Integration: Feed It Back](https://guide.yapster.dog/en/articles/4529757-premium-integration-feed-it-back.md): Yapster's integration with Feed it Back

## Reporting and Dashboards in Yapster📊

- [Yapplication: Customer Dashboard](https://guide.yapster.dog/en/articles/6014194-yapplication-customer-dashboard.md): How to track Yapster usage and onboarding with your Customer Dashboard

## Integrating with us 📝

- [Yapplication Icon Specifications](https://guide.yapster.dog/en/articles/4598880-yapplication-icon-specifications.md): Exact specification for your presence in Yapster's Apps tab
- [Yapster API Clients](https://guide.yapster.dog/en/articles/4619203-yapster-api-clients.md): How to access Yapster's API Docs
- [Authentication](https://guide.yapster.dog/en/articles/4612420-authentication.md): Making Authenticated API Requests
- [Creating Conversations](https://guide.yapster.dog/en/articles/6027398-creating-conversations.md)
- [Direct Messaging](https://guide.yapster.dog/en/articles/4619154-direct-messaging.md): How to direct message a user in Yapster
- [Finding Things](https://guide.yapster.dog/en/articles/4612454-finding-things.md): Finding users, groups, conversations in Yapster
- [Opening the App](https://guide.yapster.dog/en/articles/4612440-opening-the-app.md): How to open Yapster
- [Posting Messages](https://guide.yapster.dog/en/articles/4612482-posting-messages.md): How to post messages in Yapster
- [Uploading Media Files](https://guide.yapster.dog/en/articles/6027388-uploading-media-files.md)
- [Yapplications SAML SSO Setup](https://guide.yapster.dog/en/articles/4612357-yapplications-saml-sso-setup.md): Guidelines for establishing an SSO link from Yapster to a hosted application using SAML as the authentication mechanism.

## FAQs❓

- [Yapster's Technical Architecture Explained](https://guide.yapster.dog/en/articles/4618515-yapster-s-technical-architecture-explained.md): What is Yapster built on?
- [How does authentication work in Yapster?](https://guide.yapster.dog/en/articles/4618775-how-does-authentication-work-in-yapster.md): Authentication details
- [What services make up the Yapster back-end?](https://guide.yapster.dog/en/articles/4618678-what-services-make-up-the-yapster-back-end.md): Cluster details
- [How does Yapster use AWS?](https://guide.yapster.dog/en/articles/4618521-how-does-yapster-use-aws.md): AWS details
- [What is SSO?](https://guide.yapster.dog/en/articles/4601928-what-is-sso.md): SSO and its benefits to users
- [Non-native Yapster Lite Experience](https://guide.yapster.dog/en/articles/4612267-non-native-yapster-lite-experience.md): Yapster-lite functionality