Yapster is an employee communication tool and as a user, you need to feel safe within it. As such, content posted in Yapster should be appropriate for a workspace, complying with both Yapster Terms & Conditions in addition to your Company's policies.
Content is often self-policed so thankfully this is not used very often, but to ensure you feel safe using Yapster, we give users the ability to report any content you deem offensive.
What can you report as offensive?
You can report:
a newsfeed post or newsfeed comment
a message
a user profile;
a group profile;
a conversation;
How to report/flag content?
(Please note your option menus may vary slightly from those seen in the images below)
Reporting a Newsfeed Post or Newsfeed Comment
Select the body of the post or comment which will bring up the following option menu
Select "Report as Offensive"
Select "YES" on the confirmation prompt.
Reporting a Message
Select the body of the message which will bring up the following option menu
Select "Delete"
Select "YES" on the confirmation prompt.
Reporting a Profile
Find the profile in the directory (or click on the profile in a conversation)
Select "Flag"
Select "YES" on the confirmation prompt.
(If you're looking to flag a profile of a leaver instead of offensive content, click here.)
Reporting a Conversation
Click (i) in the conversation you want to report.
Select "Flag" at the very bottom
Select "YES" on the confirmation prompt.
What happens when something is reported as offensive?
Flagging or reporting content as offensive will trigger a report of this content or profile to be looked into and investigated as is appropriate.
This investigation will usually be conducted by a dedicated member of staff in your HR or People team, but may also be investigated by the Yapster Guide Dog Team if needed.
Any content deemed to be overtly offensive will be deleted.
Your employer will then take any action as set out in their policies.
Is reporting offensive content anonymous?
The author of the offensive content will NOT be informed of who filed a report, or even that a report has been submitted,
You may however, get contacted by your administrator or HR team for more information as part of their investigation or should they need more details of your reasons for reporting this content.