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Troubleshooting 🚀

Here's the best way to get answers to your questions quickly

M
Written by Meg Payne
Updated over 4 years ago

The Guide Dog team are always on hand to help, but what's the quickest way to get some answers?

Great news, you're already here! The Guide Dog Help Centre should have all the articles and advice you need to make the most of using Yapster. Don't forget you have a whole host of information at your fingertips (literally), just head to the Yapster apps tab on your mobile and select Yapster help.

Check out the collections page which gives you a glimpse at different areas of using Yapster, including:

  • Let's get yappin'🐶

  • Yapcademy🎓

  • Administrator tools🛠

  • Keeping you safe🔐

Or use the search bar at the top of the page to find key words relating to your query.

The team are always adding helpful articles to these collections, but if your question doesn't seem to be answered here, you can email support@employeerepublic.com.

Make sure you include the following when sending a query to the support team so they can verify your account:

  • Full name

  • Company name

  • Role

  • Email address or mobile number registered to your Yapster account

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