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Yapster Onboarding Welcome Messages
Yapster Onboarding Welcome Messages

The first message you'll see when you onboard.

M
Written by Meg Payne
Updated over 2 years ago

As users onboard to Yapster, they are welcomed into a series of yaps.

In group conversations, users receive: Welcome @Firstname_Surname to let their teams know that they have onboarded.

A 1:1 yap is automatically opened between a newly onboarded user and Yapster Bot to welcome them to Yapster. Here's the standard welcome message from Yapster:

An announcement is automatically sent to the user from the Yapster Bot Account linking to a short Intro Video. This will look like this:


Personalising your Onboarding Messages

Depending on your Yapster plan, you can choose to customise these messages to your organisation and brand language. This message can include:

  • text

  • URL links

  • videos

If you'd like to customise this message, please bring this to the attention of your Account Manager during your launch planning call, and/or to the Yapster Support Team at support@yapster.info

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